Shipping Discount Restrictions
Free shipping applies only to website orders that are over $199, are shipped standard FedEx or UPS ground within the forty-eight (48) contiguous United States, and less than <150 pounds. If you need faster service, you can purchase expedited shipping during checkout.
Freight Service—is available for purchase orders or website orders over 150+ pounds. We have several different companies we work with to get you the lowest possible shipping rate or we can use your broker. Freight charges will be invoiced separately.
Once you place an order, our warehouse is immediately sent a notification. Orders are generally shipped the next business day (Monday - Friday), but if you place your order in the A.M., we may be able to ship the same day.
All shipments leave from our warehouse in Grand Rapids, MI. The chart below will give you an estimated time for ground shipments.
Ground is 1 (pink) - 5 (purple) Business Days. Alaska and Hawaii is 6-7 business days.
What shipping method does COLDBREAK® use?
We use UPS/FedEx as the primary carrier for all ground packages. Should you require faster service, Overnight (next business day to most areas) or 2-Day (2 business days to most areas) are available at an extra cost. Please contact our customer service department should you require the faster service.
After I place my order, can I track my shipment?
Yes. You will receive a tracking number via email once your order has shipped. You can also login to your account and view your tracking number from your order history.