Ground Shipping Discount Restrictions
Free shipping applies to Coldbreak® products that are shipped standard FedEx or UPS ground within the forty-eight (48) contiguous United States, less than 150 pounds, and an order value over $150. If you need faster service, you can purchase expedited shipping during checkout.
- Note: Free shipping does not apply to some products that ship direct from other manufacturers, like the larger Foam-it line of cleaning products.
Free shipping (signature required) - This option is available at checkout and includes a small fee (paid to shipping company) that requires someone to provide a signature at time of delivery. This option is recommended if you live in an area that is prone to packaging theft or if you are shipping to a large facility.
Freight shipping is available for purchase orders or website orders over 150 pounds. We have several different companies we work with to get you the lowest possible shipping rate or we can use your broker. Freight charges will be invoiced separately.
Once you place an order, our warehouse is immediately sent a notification. Orders are generally shipped the next business day (Monday - Friday), but if you place your order before noon, we may be able to ship the same day.
All shipments leave from our warehouse in Grand Rapids, MI. The chart below will give you an estimated time for ground shipments.
Ground is 1 (pink) - 5 (purple) Business Days. Alaska and Hawaii is 6-7 business days.
What shipping method does Coldbreak® use?
We use UPS & FedEx as the primary carriers for all ground packages. Should you require faster service, Overnight (next business day to most areas) or 2-Day (2 business days to most areas) are available at an extra cost. Please contact our customer service department should you require the faster service.
After I place my order, can I track my shipment?
Yes. You will receive a tracking number via email once your order has shipped. You can also login to your account and view your tracking number from your order history.