Contact us
M-F: 9am-4pm (Eastern)
Special Holiday Hours
Jan 20 - Closed
April 21 - Closed
May 26 - Closed
July 4 - Closed
A Coldbreak Promise...
- We will never send you through a phone tree
- You will always get to a knowledgable human during support hours
- We will never make you chat with AI
If it's during the week, we typically repsond pretty quickly. If it's after hours or on the weekend, you'll have to wait until we are back in the office.
Support Hours: M-F 9:00am-4:00pm (Eastern)
Yes. Once your order is processed, our system will automatically send you the tracking info. If you didn't receive it, check your junk mail. You can also log into your account and find it in your order history.
We operate as a warehouse and only ship orders at this time.
Yes, just call during our customer service hours. Every phone in our office and warehouse rings when someone calls. We can all help you with your order, or answer any questions. Emailing us pictures also helps us see your rig and find solutions.