Contact us

M-F: 9am-4pm (Eastern)

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A Coldbreak Promise...

  • We will never send you through a phone tree
  • You will always get to a knowledgable human during support hours
  • We will never make you chat with AI

If it's during the week, we typically repsond pretty quickly. If it's after hours or on the weekend, you'll have to wait until we are back in the office.

Support Hours: M-F 9:00am-4:00pm (Eastern)

Yes. Once your order is processed, our system will automatically send you the tracking info. If you didn't receive it, check your junk mail. You can also log into your account and find it in your order history.

Yes, during normal business hours. Our system will email you when your order has been built/packaged and is ready for pickup. Please allow 24-48 hours after ordering.

Yes, just call during our customer service hours. Every phone in our office and warehouse rings when someone calls. We can all help you with your order, or answer any questions. Emailing us pictures also helps us see your rig and find solutions.


3509 3 Mile Rd NW
Suite #1
Grand Rapids, MI 49534

Mon - Fri, 9:00am - 4:00pm
(616) 591-0200

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